CFG Q3 2024 Earnings Call: Full Transcript and Analysis

Citizens Financial Group Unveils Impressive Q3 2024 Earnings

On October 16, 2024, Citizens Financial Group, Inc. (NYSE:CFG) hosted its highly anticipated Q3 2024 Earnings Conference Call, showcasing the company’s remarkable performance. The event brought together top executives, including Chairman and CEO Bruce Van Saun, CFO John Woods, Head of Consumer Banking Brendan Coughlin, and Head of Commercial Banking Don McCree.

A Strong Start to the Day

The conference call kicked off with a warm welcome from Operator Alan, who set the stage for the presentation. Kristin Silberberg, Executive Vice President of Investor Relations, took the reins, thanking attendees for joining and introducing the esteemed panel.

Leadership Insights

Bruce Van Saun and John Woods delivered a comprehensive overview of the company’s third-quarter results, providing valuable context and insights. Brendan Coughlin and Don McCree offered additional perspectives on consumer and commercial banking, respectively. The presentation was supplemented by the third-quarter earnings report, available on the company’s investor relations website.

Forward-Looking Statements and Non-GAAP Measures

Kristin Silberberg reminded participants that the discussion would include forward-looking statements, subject to risks and uncertainties that may impact actual results. She directed attendees to review Page 2 of the presentation for a detailed outline of these risks. Additionally, non-GAAP financial measures were referenced, with GAAP results and reconciliations available on Pages 3 and in the appendix, respectively.

Q&A Session Ahead

With the presentation concluded, the floor was opened for a brief question-and-answer session. Attendees from Piper Sandler, Deutsche Bank, Evercore, UBS, and Morgan Stanley were among those eager to pose questions to the Citizens Financial Group leadership team.

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