Shoe Zone Battles Tough Market: Digital Sales Shine Amidst Revenue Decline

Challenging Market Conditions Impact Shoe Zone’s Revenue

UK footwear retailer Shoe Zone has faced a tough fiscal year 2024 (FY24), with revenue declining by 2.7% to £161.32m ($197.51m). This drop is largely attributed to the closure of 26 stores within its retail network, resulting in a 6.5% decrease in physical store sales to £126.1m.

Digital Sales Offer a Glimmer of Hope

On a more positive note, Shoe Zone’s digital revenues have shown remarkable resilience, increasing by 13.9% to £35.2m. This growth is a testament to the retailer’s efforts to enhance its online presence.

External Factors Contribute to Profit Decline

The company’s profit before tax has also taken a hit, decreasing to £10.11m compared to £16.18m in FY23. Shoe Zone attributes this downturn to various external and operational factors, including inclement weather, escalating container costs, surging energy prices, and rising wages.

Cost-Saving Measures Implemented

In response to these challenges, Shoe Zone has taken proactive steps to reduce costs. The retailer has renegotiated rental agreements, resulting in reduced occupancy costs and securing annual rent reductions of £0.4m across 35 store renewals. This represents an average decrease of 21%.

Product Margins Show Improvement

Despite the challenging market conditions, Shoe Zone’s product margins have experienced a slight improvement, increasing to 62.8% from 62.3%. However, the statutory gross profit has decreased by £5.7m to £35.52m, with the gross profit margin shrinking to 21.8%.

Focus on Store Refurbishment and Online Presence

Shoe Zone remains committed to completing its store refurbishment and relocation plan by the end of 2026. The retailer plans to invest £6.5m in the next financial year for store refurbishments and infrastructure improvements, including IT upgrades and new vehicle procurement. This strategic move aims to reduce capital expenditure while enhancing its online presence.

Store Expansion and Refurbishment Plans

By the end of FY26/27, Shoe Zone aims to expand its larger format stores in key towns through conversions or relocations, targeting a total of 280 stores. The retailer will also focus on refitting, relocating, or closing its Original stores to meet new format standards.

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